There is nothing worse in the management business than to negotiate, in good faith, a management contract with a new association, only to have them not do what they had agreed to and blame the management company for their failures!  It is very difficult to properly manage a community association when your staff is not provided the support, cooperation and especially the time required to do a good job from the association.  It is very disheartening to then, in the end, blame the management company for the association’s issues, problems and shortcomings.

How can a management company succeed when there is little or no direction or communication from the President, no support from the other Board members and the association’s staff members do not want to cooperate with the management company?  How and why does this happen?  From management’s perspective, this type of situation comes from the top and is either allowed or fostered by the President of the Board.  It is just easier to blame the management company.

At the time that management is negotiating an agreement, the new prospective client is bad-mouthing the soon to be former management company.  Right there, that should be a “Tip Off” on how you will ultimately be treated by this association.  As an employer, if I interview someone for a position in my company and they “bad mouth” their former employer during the interview, I don’t hire them, as I know that they are trouble and they will end up bad-mouthing me, too!  So why is it any different with a prospective new association client?  It isn’t; and I should know better after all of these years.  I know in the end that the management company will be blamed for the inherent dysfunction and failures of the Board. universite.